Wine & Cheese Basket

To my great surprise, a new bouquet arrived at my door a week later, a replacement for the original and a thing of beauty indeed. I want to thank you for the care and attention paid to my daughter's concern that I should receive the flowers that my friend wanted me to have. The arrangement is lovely and I am proud to have it on show for visitors to see. I am also happy to tell them of this excellent gesture in the name of customer service and satisfaction. Thank you sincerely!

Pavel, I would like to sincerely thank you for making sure my mom’s birthday was a special one. She received the flowers when she got to work today and called to say just how beautiful they were...actually, she said it a few times! As you may recall, I don’t live in Ottawa and really depend on these small gestures for her birthday and Mother’s Day to show her how loved she is because I’m not around. I appreciate your willingness to help me with the order time and time again and your assurances about the quality of flowers she will receive. Your kindness and professionalism means a lot and has gone a long way in creating a loyal customer... after managing a bumpy start of the relationship. Thank you again for supporting your team and working to put a smile on her face. You truly helped to make her birthday a special one. I look forward to ordering with Ottawa Flowers for years to come because of YOU! With sincere thanks,

Thank you for the flowers for my Siam Bistro on Valentine time! They were all very well received and we had fantastic compliments from the customers. Well done to you and your staff (especially your creative Mom).

My daughter's flowers were perfect. Thanks very much.

We will be sending a much more formal thank you, but we just quickly wanted to say thank you. The flower arrangements were ever more beautiful in person! Thank you to you and all your staff for their very hard work. We really couldn't have been any happier, our wedding was a dream come true. :) We will make sure to send some pictures, once we get them back from the photographers. Thank you again, Erin & Don