Elegance

To my great surprise, a new bouquet arrived at my door a week later, a replacement for the original and a thing of beauty indeed. I want to thank you for the care and attention paid to my daughter's concern that I should receive the flowers that my friend wanted me to have. The arrangement is lovely and I am proud to have it on show for visitors to see. I am also happy to tell them of this excellent gesture in the name of customer service and satisfaction. Thank you sincerely!

Hi Pavel, Just a quick note to thank you and Ottawa Flowers for the beautiful replacement bouquet that we received on Friday !! We think you were way too generous in your choice, as this one is much larger and even more beautiful than the original. We really do appreciate your generosity, however, and your response to this situation. Companies, businesses,and their managers should not be judged when things are going smoothly, but rather when situations arise and how they are dealt with. Your response to our problem was textbook ! No hassles, far too many apologies, and more than sufficient and prompt compensation ! Far and beyond our expectations! Your professionalism has solidified us (and everyone we tell !) as lifelong Ottawa Flowers customers ! (could there ever be a better-run flower business ??!) 😃 Thanks again, Pavel!

Hi Pavel This is Rita. You were my florist for my wedding on August 2nd at St. Charbel. I'm sorry it took so long, but I just received my wedding pictures and was able to properly see the decor & flowers you had set up. I wanted to thank you, they looked beautiful. I couldn't have been any happier with the colours and the set up. I'm sure you'll see me again planning someone else's wedding this time. Take care!

Your flower arrangement was on of our Tombola prizes at the New Years Eve Party of our church. God bless you!

Aunt Gurli was a caring and a wonderful lady. We will miss her. Please accept our condolences, and best wishes to you all.