Loving Roses

Dear Staff at Ottawa Flowers: Regarding Order to Lorraine Milloy on August 19, 2022. The flower arrangement was absolutely beautiful. Lorraine was so happy to receive the bouquet from your driver around 10:00 a.m. Your customer service was very professional and I really appreciated receiving your emails on the progress of the order and when the delivery took place. I will highly recommend your business to others and will definitely use your service again in the future. I am attaching a picture of the bouquet when Lorraine received it. Thank you again for doing a great service. Sincerely,

Hi Pavel, Just a quick note to thank you and Ottawa Flowers for the beautiful replacement bouquet that we received on Friday !! We think you were way too generous in your choice, as this one is much larger and even more beautiful than the original. We really do appreciate your generosity, however, and your response to this situation. Companies, businesses,and their managers should not be judged when things are going smoothly, but rather when situations arise and how they are dealt with. Your response to our problem was textbook ! No hassles, far too many apologies, and more than sufficient and prompt compensation ! Far and beyond our expectations! Your professionalism has solidified us (and everyone we tell !) as lifelong Ottawa Flowers customers ! (could there ever be a better-run flower business ??!) 😃 Thanks again, Pavel!

My mom received the flowers and loved them. Thanks so much for delivery them so quickly. I will definitely be recommending you to friends. Rosalina

I got all the credit for choosing such beautiful flowers in such a lovely arrangement. Thank you for making a 90 year old friend very happy.

I just wanted to thank you on behalf for everyone at WaterCan. The evening was a huge success and your flowers contributed to that greatly!