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review read moreHi Pavel, Just a quick note to thank you and Ottawa Flowers for the beautiful replacement bouquet that we received on Friday !! We think you were way too generous in your choice, as this one is much larger and even more beautiful than the original. We really do appreciate your generosity, however, and your response to this situation. Companies, businesses,and their managers should not be judged when things are going smoothly, but rather when situations arise and how they are dealt with. Your response to our problem was textbook ! No hassles, far too many apologies, and more than sufficient and prompt compensation ! Far and beyond our expectations! Your professionalism has solidified us (and everyone we tell !) as lifelong Ottawa Flowers customers ! (could there ever be a better-run flower business ??!) 😃 Thanks again, Pavel!
review read moreHi Pavel, First off I want to thank you for the superb bouquet that was delivered today – Heidi was very impressed, as were other staff (hence this follow up email). Our financial controller wanted to know if you are doing deliveries on May 22nd (a holiday). If so, he would like to arrange for a $50 bouquet to be sent to his daughter at the Civic Hospital. Thank you.
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DELIVERY OPTIONS
Funeral Homes, Churches and Cemeteries: $0.00 The delivery fee is removed at checkout! |
Delivery Definitions:
Standard/Anytime (Up to 40km) 8am-8pm FREE! Long Distance (40km to 60km) $35.00 AM/Before Noon: 8am-12pm $15 Business/Before 4PM: 8am-4pm $10 After 5PM/Evening: 5pm-9pm $10 Express: within 3 hrs $30 Exact Time: within 15min of a selected time $40 How we calculate Standard Delivery! |
Pick Up: $0.00 3 pickup locations in Ottawa: (view maps) |
FREE delivery when you order ONLINE! It applies for online orders only, excluding special delivery options like AM, Business, PM, Express & Exact Time. |
For same-day delivery, order(s) must be placed before 4PM* |
*Saturday's same-day delivery orders must be placed before 3PM *Sunday's same-day delivery orders must be placed before 2PM |
Standard Delivery Explained
How we calculate our Standard delivery fee:
Up to 40km* radius: $0.00 |
Long Distance (40km to 60km) $35.00 |
*Calculations are based from 2000 Thurston Drive, K1G 4K7 |
All deliveries going to Churches, Cemeteries and Chapels are FREE! |
Pickup Locations:
We offer three pickup locations. (view maps) | |
Pick up at all locations is free. If you need help or would like to arrange a different pickup time, please call us at 1 (613) 737-5555 |
Pickup Locations
Fuel Surcharge Explained
Due to the fact that fuel makes up a large share of the cost of transporting goods, a fuel surcharge is a way for us to partially offset the ever growing cost from our suppliers and vendors, due to rising fuel costs.